- Mumbai, Maharashtra
- +91-9967788567, +91-9920312447
Refund Policy
1. Refund Eligibility:- Refunds will only be issued for food products that are damaged, spoiled, or not as described on our website.- To be eligible for a refund, customers must provide proof of purchase and evidence of the issue with the product.
2. Refund Process:- Customers must contact our customer service team within 24 hours of receiving the product to report any issues and request a refund.- Our team will review the case and determine if a refund is warranted based on the provided evidence.- If a refund is approved, the customer will be issued a refund to the original payment method used for the purchase.
3. Non-Refundable Items:- Perishable food items that have been consumed or partially consumed are not eligible for a refund.- Refunds will not be issued for products that have been mishandled or improperly stored by the customer.
4. Return Shipping:- In some cases, customers may be required to return the product to us for inspection before a refund can be processed.- Customers will be responsible for the cost of return shipping unless the product was received in a damaged or defective condition
5. Contact Information:- For any refund-related inquiries or to request a refund, customers can contact our customer service team at isdiquery@gmail.com
Contact Us
Isdi The Chocolate People
Mumbai, , Maharashtra - 400607, India
Mobile : +91-9967788567, +91-9920312447
E-mail : isdiquery@gmail.com
